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FREQUENTLY ASKED QUESTIONS
FAQ
Q
Is HQ a manufacturer or a trading company?
A
HQ is a professional manufacturer of OLED intermediates and fine chemicals. Market oriented, Driven by R&D, To meet customer needs as our purpose.
Q
What about your R&D strength?
A
HQ built a R&D team composed of PhD & MSc.and has two R&D centers, about more than 1000 kinds self-developed products has been made.
Q
What about your production capacity?
A
30000 square meters of production site, 5 pilot and batch production lines, 41 reaction kettles with an annual production capacity of 50 tons.
Q
What is HQ’s advantage?
A

1) HQ has developed unique purification technology and specialized in halogenation, lithiation, Grignard reactions. 

2) HQ has advanced skills in Suzuki Coupling for C-C construction and Buchwald-Hartwig Amination For C-N formation. 

3) Skilled in the high purity OLED Intermediates R&D and Production.

Q
Does HQ provide the customized synthesis service ?
A
Yes, we provide customized synthesis for OLED intermediates, Pharmaceutical Intermediate etc.
Q
What about HQ products’ quality?
A

(1) Our factory has obtained ISO9001 certification, and strictly execute the 6S management system to ensure each step quality. 

(2) Our QC center is equipped with advanced HPLC,GC,and Melting Point Meter, it can ensure our test result accuracy.

Q
What about the lead time items?
A
Usually, it depends on the production scheduling and difficulty level for the R&D’ items. For the OLED products in ready stock and hence can be delivered in 2 to 3 days.
Q
What is the Min Order Quantity of OLED products?
A
Different products have different MOQ, We can provide mass production supply from Gram to tons.
Q
How long shall we wait for your reply?
A
We can guarantee to reply your inquiries within 24 hours in working days.
Q
Do you provide free samples?
A
Usually we do not provide free samples. However, for some lower value products we levy a small shipping charge for sending free samples.
Q
What kinds of transportation types can HQ provide?
A
Our main transportation methods include Courier transportation, air transportation, and sea transportation.
Q
What kinds of payment terms can you accept?
A
The most commonly used payment terms are T/T and L/C etc.
Q
How Do I track my order?
A
An order can be tracked on carrier website using the tracking number provided by us at the time of shipping.
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